R.B.Chadge
Dr. R.L.Shrivastava
S.D.Kshirsagar
Abstract
Every organization has a mission that describes why it exists (its purpose) and where it intends to go (its direction). The mission reflects the organization's unique values and vision. Achieving the mission takes the participation and skill of the entire organization. The goals and objectives of every staff member must be aimed at achieving the mission. However, achieving goals and objectives is not enough. The organization must perform well in key areas on a consistent basis to achieve its mission. These key areas-unique to the organization and the industry inwhich it competescan be defined as the organization's critical success factors. The organizations have realized the importance offocussing their efforts and utilizing the resources on these factors in order to gain competitive advantage. This realization has made the contemporary researchers to focus on critical success factors. This paper describes the approach for identifying the critical success factors for performance improvement of Furniture Cluster.
Keywords- CSFs, Performance improvement, Furniture industry, Cluster