Ravindra L.Karwande
Santosh P. Bhosle
Prashant M. Ambad
S. Rath
Abstract
Most fertile opportunities to implement Six Sigma in India can be observed in Agriculture and Manufacturing sectors looking at the present crisis and opportunities available. However, large chunk of focus of application of Six Sigma in India is observed in IT and IT enabled services including BPOs. Larger cross sections of the clients of IT and BPO industries of India are USA and Europe based and it is insistence of these clients who motivated to go in for application of Six Sigma apart from, of course, the industries have got their own reason to go in for Six Sigma. Six Sigma in manufacturing sectors in India today are mostly limited to medium and large manufacturing houses and to their related supply chain network members. Even these industries have set major objective to go in implementing Six Sigma towards cost reduction and customer satisfaction. Success stories of implementing Six Sigma in these industries are also shared in multiple forums of award winning competitions within Organization, interOrganizations, Inter- state, national and international platforms. Even these industries could not significantly bring about the benefit of application Six Sigma to their other stakeholders including Government on compliances, Suppliers to improve mutually beneficial long-term dependency, Financial/ leasing institutes or banks to improve good credit rating image, Society to appreciate better visibility on the contribution of the Organization, Intellectual community in terms of high value and high esteemed Intellectual Property Rights and the likes. This paper proposed a model to take Six Sigma to address overall sensitivity to all the stakeholders for manufacturing industries in India, following the approach of RDMAICSI. The model is also demonstrated in a steel industry of India.
Keywords- Six Sigma, RDMAICSI, DMAIC, DFSS