Dr. Sinimole KR

Abstract

Management practices have long been accepted as a carter of organizational performance and product`ivity and research shows that firms that adopt the best management practices accomplish significantly better outputs than those do not. The purpose of this research is to identify the management practices that play a role in the performance of healthcare systems in India. The study embarks upon an embedded multiple case study approach and is conduct in one of the States in India. Each hospital is the subject of an individual case study, but the study as a whole has covered several hospitals as a multiple case design. The management practices are grouped into practices related to Operations Management, People Management and Target Management. While private hospitals are moving towards more structured and better management practices, public hospitals still have a lot more to accomplish in this regard. This study adds value to the literature by trying to understand the management practices followed in the healthcare organization in India.

Keywords- Management practices, Performance